Delhi Drafts Social Security Rules for Gig and Platform Workers.
The Government of Delhi has released draft rules under the Code on Social Security, 2020, extending for the first time a structured framework of welfare measures to gig and platform workers. With the rapid growth of the digital economy, ride-hailing, food delivery, and e-commerce logistics, India’s urban workforce is increasingly dependent on platform-based jobs. However, this segment has remained largely outside traditional labour protections. Delhi’s move signals a shift towards formal recognition and welfare coverage for gig workers.
Background: The Gig Economy in India
India’s gig and platform economy is among the fastest-growing globally:
- Over 7.7 million gig workers were estimated in 2020-21, projected to reach 23.5 million by 2030 (NITI Aayog).
- Gig workers typically operate as independent contractors for companies like Ola, Uber, Zomato, Swiggy, Amazon, and Urban Company.
Their biggest challenges include:
- Lack of minimum wage guarantees
- No health or accident insurance coverage
- No access to provident fund (PF), ESI, or maternity benefits
- Income volatility due to algorithmic management and a lack of bargaining power
The Code on Social Security, 2020, recognised gig and platform workers as a distinct category, mandating governments to frame welfare schemes. Delhi is one of the first states to issue concrete draft rules.
Key Provisions of the Draft Rules
1. Registration of Workers:
Gig and platform workers can self-register on the e-Shram portal or through facilitation centres to avail social security benefits.
2. Welfare Schemes:
- Health and Accident Insurance coverage under the Employees’ State Insurance (ESI) framework or equivalent schemes.
- Maternity and Disability Benefits for eligible workers.
- Skill Development and Reskilling initiatives to enhance employability.
3. Funding Mechanism:
The draft rules propose contributions from:
- Aggregators/Platforms: A small percentage of annual turnover (similar to provisions in the Code).
- Government Subsidy: To supplement contributions and ensure sustainability.
4. Grievance Redressal:
Establishment of nodal officers and help desks for handling worker complaints, disputes with platforms, and delays in benefit delivery.
5. Inclusion of Delivery Partners and Drivers:
The rules specifically recognise drivers, delivery partners, and logistics workers as eligible beneficiaries.
Why This Move Matters
- Formal Recognition: Gig and platform workers are, for the first time, formally covered by labour welfare frameworks in Delhi.
- Welfare Security: Access to health insurance, accident coverage, and maternity benefits can reduce economic vulnerability.
- Corporate Accountability: By mandating aggregator contributions, the government ensures that platforms share responsibility for worker welfare.
- Model for Other States: If effectively implemented, Delhi’s framework could inspire other states to follow suit.
Challenges and Concerns
- Implementation Hurdles: Many gig workers lack awareness or digital literacy to register for schemes.
- Resistance from Platforms: Companies may resist additional financial contributions, citing higher operational costs.
- Coverage Gaps: Questions remain around whether part-time gig workers or multiple-platform workers will be fully covered.
- Monitoring Compliance: Strong regulatory oversight will be required to ensure platforms actually contribute to welfare funds.
Comparative Perspective
Delhi’s draft rules come at a time when other states, such as Rajasthan and Karnataka, have also announced or piloted welfare measures for gig workers. However, Delhi’s approach emphasises:
- Integration with the e-Shram portal (centralised database)
- Defined contribution model for aggregators
- Urban worker focus, given the high concentration of gig employment in Delhi NCR
The Road Ahead
For Delhi, the key task will be ensuring enforcement and awareness. Registration drives, digital literacy campaigns, and close collaboration with worker unions will be essential. In the long run, effective implementation could set a national benchmark for gig worker welfare.